Privacy policy

Privacy Policy

This policy explains how AL KHOUZAMA CAR collects, uses, shares, and protects your personal data when you use our website and online booking services.

1. Data Controller

AL KHOUZAMA CAR, Morocco. Contact: info@alkhouzamacars.com.

2. Data We Collect

• Identity & contact: name, email, phone, address.
• Booking data: dates, locations, vehicle category, options.
• Payment data: processed by secure providers (we do not store card numbers).
• Technical data: IP address, logs, cookies (see cookies section).

3. Purposes & Legal Bases

• Contract performance: booking management, customer communication.
• Legal obligations: invoicing, accounting, fraud prevention.
• Legitimate interest: service improvement, usage statistics.
• Consent: marketing emails if you opt in (unsubscribe anytime).

4. Data Sharing

We do not sell personal data. We may share it with:

• Technical providers (hosting, payment, email) strictly required to deliver the service.
• Public authorities when required by law.

5. Retention

We keep data for as long as needed for each purpose (e.g., legal retention up to 10 years for some records), then archive or delete it securely.

6. Cookies

We use technical cookies, analytics, and—where applicable—marketing cookies. You can manage preferences in your browser.

7. Security

We implement technical and organizational measures (encryption in transit, access controls, backups).

8. Your Rights

Access, rectification, deletion, restriction, objection, portability, and post-mortem directives (as applicable). Contact: info@alkhouzamacars.com.

9. International Transfers

Some providers may be located abroad; we ensure appropriate safeguards (e.g., standard contractual clauses).

10. Contact

For privacy inquiries, email info@alkhouzamacars.com.